Privacy Policy
Sydney Mobile Gear Pty Ltd respects your privacy and is committed to protecting your personal data when you use our online platform. This policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including the GDPR.
Information We Collect
We collect personal information that you voluntarily provide when interacting with our services or contacting us. This information includes:
- Name, mailing address, email address, and phone number
- Payment and billing details when making purchases
- Device information and interaction data collected automatically for service improvement
How We Use Your Information
Your data is used to:
- Process orders and provide customer support
- Improve, maintain, and personalise our products and services
- Communicate important updates and promotional offers, subject to your consent
- Comply with legal obligations and prevent fraudulent activity
Sharing Your Information
We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and logistics partners, under strict confidentiality agreements. We may also disclose information to comply with legal requirements or protect our rights.
Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.
Your Rights
Subject to applicable laws, you have the right to:
- Access and receive a copy of your personal data
- Request corrections or deletion of inaccurate or incomplete information
- Object to or restrict processing of your data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience, analyse site traffic, and for security purposes. You can manage your cookie preferences through your browser settings.
Contact Us
For questions or requests regarding your personal data or this privacy policy, please contact us at:
Sydney Mobile Gear Pty Ltd48 Bridge Street
Suite 6
Sydney, New South Wales, 2000
Australia
Phone: +61 2 9876 5432
Email: support@sydneymobilegear.com.au